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How to cancel

If you no longer wish to use the full version of AdGuard Mail, you can cancel your subscription. Follow the instructions below depending on where you purchased your subscription.

Subscription purchased on the AdGuard Mail website​

You can cancel your subscription in your AdGuard account:

  1. Go to the Licenses tab.
  2. Click Cancel subscription for the subscription you no longer need.

Subscription purchased via App Store or Google Play​

To cancel a subscription purchased in-app via an app store, follow the cancellation process for that store.

Android​

  1. Go to Subscriptions on Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription and follow the instructions.

iOS​

  1. Go to Settings → your name → Subscriptions.
  2. Select the AdGuard Mail subscription.
  3. Click Cancel Subscription and confirm the cancellation.

macOS​

  1. Go to System Settings → your name → Media & Purchases → Subscriptions.
  2. Click Manage next to Subscriptions.
  3. Select the AdGuard Mail subscription.
  4. Click Cancel Subscription and confirm the cancellation.

What happens after cancellation​

The canceled subscription will remain active until its expiration date. The canceled subscription will remain active until its expiration date. After that date, your plan will switch to the free version with fewer features:

  • You’ll be limited to 10 aliases and 1 recipient. Existing aliases and recipients will remain active, but you won’t be able to add more beyond the limit.
  • Only 2,000 emails will be forwarded to you per month.
  • Email replies will be disabled.
  • You won’t be able to use premium domains. Existing aliases with premium domains will remain active.