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Email address is not accepted by a website

Occasionally, some websites may not accept email addresses with unknown or non-standard domains, including the ones used for aliases or temporary emails.

note

Domain is the part of an alias address that comes after the @ symbol.

If an alias isn’t accepted

  • The problem also might be in subaddressing — a special tag used to filter emails in the mailbox. An email with subaddressing looks like this: alias+tag@adguardmail.com, and some websites might not accept the domains with a +. If you are using an alias with subaddressing, try one without it.

If the problem persists, please contact our support team via Report a bug or at support@adguard-mail.com.

If a temporary address is not accepted

Let our support team know via Report a bug or at support@adguard-mail.com. We will look into the issue and update the domain if necessary.