Aliases and recipients
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An alias is a forwarding email address. All emails sent to it will be forwarded to your primary mailbox.
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An alias domain is the part of an alias address that comes after the @ symbol.With the free version of the app, you can use one alias domain. A subscription to AdGuard Mail unlocks access to more domains.More domain options mean a lower risk of rejection by services. If your alias is not accepted, try using an alias with a different domain and report the issue to us at support@adguard-mail.com.
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The domain has probably been removed. We remove domains when multiple services start blocking them.If your default domain has been removed, we’ve replaced it with another one. Existing aliases that use the removed domain will continue to work, but you won’t be able to create new aliases with it.
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A recipient is your personal email address to which aliases forward emails. You can link multiple aliases to a recipient and multiple recipients to an alias.
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Subaddressing is adding a tag to your email address. An email address with subaddressing can look like this: alias+tag@adguardmail.com.You can use subaddressing to make it easier to find emails in your inbox. For example, you can search for your alias+tag@adguardmail.com by using +tag@adguardmail.com. Some email clients also allow creating filters for such tags.
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Your limits during the beta period:1 recipient10 aliasesAfter you reach these limits, you can use our one-time offer and increase your limits:5 recipients50 aliases
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You can create a different alias for each category or even website. This way, you can disable an alias to stop receiving emails from a particular service without affecting other services. To make managing aliases easier, you can include the names of these services or categories in the alias names.
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Yes, aliases forward emails with attachments.
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You can reply to emails received via your aliases. This feature is available in the full version of the app.When you reply to such an email, your reply is first sent to AdGuard Mail, which then forwards it to your correspondent. They won't see your real email address because the email is sent to them from your alias.However, your correspondent may see your real address if you have included it in your automatic signature in your email client. Please check your personal information before sending a reply.
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Yes, you can forward emails from your aliases. But please note that this will expose your personal email address.
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We take spam reports very seriously to ensure that you and other users can continue receiving emails from AdGuard Mail. That's why we have a strict policy: if three of your emails are marked as spam, we will disable replies for your account.We understand that you can't control how your correspondents react to your emails. However, please do your best to reduce the risk of spam reports — avoid replying to certain messages, make your replies look less like possible spam, or talk to your correspondent if you can.
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On Windows or Mac, open the Aliases screen, select the desired alias, and click the gear icon. This will open the editing window, where you can update the alias name and description, manage linked recipients, and disable or delete the alias.To access the same options on Android or iOS, open the Aliases screen and swipe left on the alias you want to manage.
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To stop forwarding, you can disable the alias. Emails sent to it won’t be forwarded anywhere. To disable an alias, click Disable in the alias menu.
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A deleted alias cannot be restored. Emails sent to it won’t be forwarded anywhere.If you want to temporarily stop email forwarding, you can disable the alias instead of deleting it.
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Important: do not mark forwarded emails as spam. This can negatively affect the service for all users. After 4 spam reports, we will permanently disable your aliases.If you mark an email as spam, we’ll block its initial sender. You can view blocked senders in Settings.
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If you click Block this sender in the email header, your alias will stop forwarding emails from this sender. To unblock it, go to Settings → Blocked senders and click Unblock.Note that you can’t use this method to unblock a sender you’ve marked as spam in a third-party email service. To unblock it, go to your email service and try one of the following:Open your spam folder and remove the sender’s email from spamOpen email service settings, find your blocked senders, and unblock the desired sender
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When you remove a recipient, its aliases will be automatically unlinked and will no longer forward emails. You can disable these aliases or link them to another recipient.If you plan to use a recipient in the future, you can click Unlink all aliases to stop email forwarding. When you resume forwarding to that recipient, you won’t have to confirm its email address again.
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AdGuard Mail needs at least one confirmed recipient. To remove such a recipient, add another one and confirm it.To completely delete your user data with us, you can delete your AdGuard account.
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Sometimes websites don’t accept unknown email domains. In rare cases, the alias domain may be blocked.If your alias isn’t accepted, please contact our support team via Report a bug or at support@adguard-mail.com. We will investigate and update the domain if necessary.
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You’ve probably reported 4 emails from our aliases as spam. AdGuard Mail doesn’t allow multiple spam reports because it can negatively affect the service for all users.Your aliases have been disabled, forwarding has been permanently stopped. You can’t manage your aliases, recipients, or blocked senders.