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AdGuard Mail Support FAQ Subscription

Subscription

  • The full version unlocks advanced features to help you fine-tune email forwarding:
    1,000 1000 aliases instead of 10
    50 recipients instead of 1
    Unlimited email forwarding instead of 2,000 2000 monthly emails
    Anonymous replies
    3 alias domains instead of 1
    These features give you more flexibility in managing your email subscriptions, help ensure you don’t miss important emails, and allow you to communicate anonymously when you need to.

  • You can buy a subscription:
    On our website
    In-app via App Store (for iOS and macOS) or Google Play (for Android)
    In both cases, the subscription is linked to the email address you use for your account in AdGuard Mail. For example, if you purchase a subscription through the App Store on your iPhone, you can also use it on a Windows computer. Make sure you log in with the same email address.

  • Your subscription is activated immediately after purchase. However, if you don’t see any changes after purchasing the subscription, go to Settings → Account and click Check license status.

  • Subscription purchased on the AdGuard Mail website
    Open your AdGuard account and go to the Licenses tab.
    Click Cancel subscription for the subscription you no longer need.
    Subscription purchased via App Store or Google Play
    Open the AdGuard Mail app.
    Go to Settings → Account and click Manage subscription.
    Select the subscription you no longer need and cancel it.

  • The canceled subscription will remain active until its expiration date. After that date, your plan will switch to the free version with fewer features:
    You’ll be limited to 10 aliases. Existing aliases will remain active, but you won’t be able to create more beyond the limit.
    The recipient limit will be reduced to 1. If you had multiple recipients, they won’t be removed, but you won’t be able to add any new ones.
    Only 2,000 2000 emails will be forwarded to you per month.
    Email replies will be disabled.
    You won’t be able to use premium domains. Existing aliases with premium domains will remain active.

  • We have a 30-day money-back guarantee for 1-year subscriptions purchased from the AdGuard Mail website. Monthly subscriptions are non-refundable. To request a refund for a 1-year subscription, please email us at support@adguard-mail.com.
    iOS and macOS: Read the App Store refund policy.
    Android: Read the Google Play refund policy.